Visiting and using the Site to display or buy the Siamoises products you agree with personal data processing and disclosure as described in this note.
Everyone has the right to have their personal data protected. iDesign S.r.l., as autonomous managing authority, respects the privacy of its own Users/Customers (for example: Name, Last Name, Address, E-mail, Telephone number) will be collected during the registration to the Site, or as purchasing or through Customer Care contact. Data will be processed by iDesign S.r.l. in order to allow the registration to the Site, Users/Customers identification, to manage personal accounts, to collect and fulfil orders, to deliver the products, to process payments or to provide a service (as Customer Care assistance in case of questions or return requests) and, upon expressed request, to send newsletters and, more in general, information and/or commercial/promotional goods related to our products, events and services and to access to benefits and special or promotional initiatives, selling campaigns through e-mail, sms, mms, postal or telephone communications, and also through the registration to social networks with the necessary processing of related databases.
This information might be used also to ask for feedbacks regarding the Site and the provided services and, in particular, to send surveys to measure and evaluate satisfaction degree of Users/Customers on products quality as to adapt our communications and commercial offers to Users/Customers tastes and needs to make them more interesting and remarkable.
Data related to Site consulting, surfing and selling could also be collected to statistical purpose, and that information might be transferred to selected third parties. Personal data might be used also for internal marketing and studies on purchasing behavior, together with non-personal data, to analyse and track the profile and to monitor Users/Customers preferences in order to improve our products and services, to understand better what may be more interesting to our Users/Customers.
In addition, just for controlling purpose on services quality and for a formative purpose, we might monitor or record communications that are sent to us.
It is specifically excluded any use of credit cards data and more in general of means of payment for purposes that are different from verifying the existence of means of payment, charge and processing of payments, and the management of possible claims and legal disputes. To do that, these data will be processed also by the provider who provides services related to online payment management and by the institution that issued the credit card used to validate the order.
It is possible to agree to one or more of the following activities:
- I agree to the personal data processing according to the described policy.
- I agree to the personal data processing by iDesign S.r.l. in order to receive commercial communications related to products and news of the Siamoises world.
- I agree to the personal data processing by iDesign S.r.l. in order to improve my surfing experience and to receive offers consistent to my preferences.
WHO PROCESSES THE DATA, HOW AND THE PURPOSES
iDesign S.r.l. registered in Rome, via Laurentina, 289 -00142, VAT and Rome Business Register registration number 12137741000, is the controlling authority of Users/Customers personal data and processes them according to the purposes indicated each time on the site on the same page where data are given. iDesign S.r.l. firm is the one that sells the products on its Site directly, managing itself selling activities such as administration, collection, products delivery and customer care activities. To execute this activities iDesign S.r.l. processes, as autonomous controlling authority of processing and according to the applicable privacy law, users data as name, last name, residence and information about the credit card used by users (for example name and last name of the credit card owner, number, expiration date, security code).
Processing of personal data of Users/Customers who visit and consult the Site is limited to surfing data, that is data which have to be transmitted to the site to let the system that manages the Site work and are needed using the internet communication protocols. Surfing data are, for example, IP addresses or domain names of the computers used by users who enter the Site and other parameters about type and operating system used by users. For further information about surfing data please consult the Cookies Policy. iDesign S.r.l. also collects and processes personal data provided voluntarily by the User/Customer in occasion of interaction with the site functionalities or requests of information or informative material to iDesign S.r.l. or sending to iDesign S.r.l. communications via postal service or through the Site. iDesign S.r.l. could use User/Customer personal data to assert or defend its right in court and to fulfil to obligations provided for by law, regulations and community legislation.
With user’s approval, which is free and discretionary, iDesign S.r.l. could process users data also to define single and group profile (profiling) and to marketing purposes, that is sending to Users/Customers, also as newsletters, e-mail, sms and mms, information and updates on products and offers, exclusive sales, promotional campaigns and on possible events or similar initiatives organized by iDesign S.r.l. or to which iDesign S.r.l. participates, including possible invitations to these events. User/Customer would, in whatever moment, have the chance to oppose to personal data processing for dispatching of promotional information by e-mail; in every communication will be a specific section in which are specified the modalities to oppose to personal data processing and not receiving any more promotional materials and information.
In the specific sections of the Site in which data are collected it is published a dedicated informative edited according to art. n. 13 of the Privacy Code. When necessary in accordance with Privacy Code, iDesign S.r.l. asks the user to agree before proceeding with personal data processing.
IDesign S.r.l. decides purposes and modalities of data processing and the instruments to use also regarding security profile.
Just for organizational and functional needs, with purposes strictly connected and related to services performances on the Site, Users/ Customers data might be transmitted to external firms called “Responsible for processing”, which make some of the activities such as, just for example: orders execution, elaboration and transmission of orders, payments and shipping of sold products monitoring. These firms have been selected because they demonstrated to have capability, experience and reliability, and to provide qualified guarantee respecting fully the current disposition regarding personal data processing, including the data security profile according to modalities defined with iDesign S.r.l.
The data transmitted to the “Responsible for processing” will be anyway just those strictly necessary to the execution of their activities. It will not be provided to them the power of using the data for different purposes.
To have the complete and updated list of the external firms which process personal data, we kindly ask to Users/Customers to contact ourCustomer Care.
Personal data are mainly processed in electronic format and sometimes also in paper format, as for example when the data processing is necessary to prevent frauds on the Site.
Personal data will be stored in a form which consents the identification of Users/Customers within the legal limits. To guarantee that data are always correct, updated, complete and pertinent, we invite our Users/Customers to inform our Customer Care about any incoming change using the following Form.
Unless otherwise provided for in this regulation, personal data will not be given to third parties for purposes not permitted by law or without express permission of our Users/Customers.
Data could be given to the police force or to the requesting court, for example within the Site anti-fraud services, according to the law and upon request.
iDesign S.r.l. guarantees that transferring of persona data towards non-EU countries which do not guarantee a suitable protection levels, will be executed just after iDesing S.r.l. and these subjects close specific agreements which contain adequate safeguard clauses about personal data protection, according to by law and applicable regulations.
It can happen that iDesign S.r.l. processes personal data of third parties given directly by its Users/ Customers, for example when Users/Customers want to advise a friend about a service or a product sold on the Site or when Users/Customers buy a product that has to be shipped to a friend or when who pays the purchase price is different from those to ship the product to.
FAILED PROVISION OF PERSONAL DATA AND CONSEQUENCES
RIGHT TO ACCESS PERSONAL DATA AND CONTACTS
User/Customer has always the right to get from iDesign S.r.l.:
- update, change or integration of personal data;
- cancelation, transformation into anonymous or block of personal data, eventually processed not in compliance with the law, including those which is not necessary to store according with purposes of collection or processed in later stage.
- attestation that the above-described operations have been communicated, and their content too, to those to whom the data have been transmitted or spread, except where this compliance was impossible or needs an effort clearly disproportioned to the protected right.
User/Customer has the right to oppose entirely or partly to:
- for licit reasons, to the process of personal data regarding him, however pertinent to the collection purpose;
- to his personal data process for promotional material and communications dispatch;
- to his personal data process for market research activities and for analysis on his preferences and on purchasing behavior.
User/Customer could also freely and at any time exercise his own right, as long as within the law limits, using the following Form.